Getting StartedGetting Started\Change Password

For security purposes, it may be necessary to change a password. There are two ways to change your password:

·         Change your password manually – see the following steps.

·         Wait until the system prompts you for a new password when it expires. Once your password expiration is near, a warning displays after login. The system gives you the option to change it immediately, or sometime before the password expiration. The two options when prompted with the warning are:

o    Change password: Click the Yes button and you are redirected to Change Login Password page – follow steps 8 through 11 below.

o    Ignore message: Click the No button and you are redirected to the TrialMaster home page.  The password expiration message continues after login until you change your password.

v Note: When your password finally expires, the system requires you to change your password. If your password becomes locked, you must reset your password using the Forgot Password link on the login page (see Retrieve a Forgotten Password) or by contacting their trial administrator.

 

Step

Action

Result

1.

Start a web browser application.

Description: Explorer       Description: Firefox       Description: safari

v Note: TrialMaster runs on Internet Explorer, Mozilla Firefox, and Safari web browsers.

The browser application is displayed

2.

Enter the URL for TrialMaster.

The TrialMaster Login page is displayed.

3.

Enter Trial Group name in the Trial Group field.

The information is displayed in the Trial Group field.

4.

Enter the User Name in the User Name field.

v Note: User Name is case sensitive.

The information is displayed in the User Name field.

5.

Enter the password in the Password field.

v Note: Logging in can be cancelled at any time by clicking the Cancel button.

Description: CancelButton

The password displays as black circles in the Password field.

6.

Select the Change Login Password check box.

Description: ChangeLoginPassword

When an option is selected, it is indicated graphically.

Description: ChangeLoginPasswordSelected

7.

Click the OK button.

Description: OKButton

The Change Password Login page is displayed.

8.

Enter the current (old) password in the Old Password field.

The current (old) password is displayed in the Old Password field with the characters in the password being replaced with circles.

9.

Enter a new password in the New Password field.

Refer to Password Rules when entering your password.

The new password is displayed in the New Password field with the characters in the password being replaced with circles.

10.

Confirm the password by entering again in the Confirm New Password field.

The confirmed password is displayed in the appropriate field with the characters in the password being replaced with circles.

11.

Click the OK button.

Description: OKButton

v Note: If there was an error when attempting to save the new password, an error message is displayed. For example, if the new password does not match the confirmation new password, the following error is displayed:

Description: ErrorMismatchNewPassword

The Confirmation Message page is displayed.

Description: ConfirmationPage1

 

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